Bilingual Answering

Bilingual Answering Service — English & French

Serve every customer in their language.

Quebec's Bill 96 means bilingual service isn't optional. Aria auto-detects language and responds naturally in English and French — no per-language fees, no awkward transfers.

No setup feeLive in a few minutesAuto Language Detection
Per-language fees
$0
Every Aria plan includes full Quebec French and English at no extra cost. One bill, two languages, zero awkward transfers.
01 · The reality

The Bilingual Business Problem

Quebec Bill 96 Compliance Required
Bill 96 strengthens French language rights in Quebec. Businesses serving Quebec customers must be able to communicate in French — non-compliance carries real risk.
Bilingual Staff Costs 20–30% More
Hiring bilingual receptionists commands a significant salary premium. For a small business, that surcharge adds up to thousands of dollars a year.
Traditional Services Charge Per Language
Most answering services treat French as an add-on — billing extra per minute or per language tier. Your bilingual callers shouldn't cost you more.
Awkward Language Transfers Lose Customers
"Please hold while I transfer you to our French line" is a dead end. Callers hang up and your competitor answers in their language on the first try.
02 · How Aria helps

What Aria Does for Your Business

Auto-Detects Caller Language
Aria listens to the first few words and instantly switches to the caller's language — no menu prompts, no transfers, no friction.
No Per-Language Surcharges
Every Aria plan includes full bilingual support at no extra cost. English calls and French calls are treated exactly the same — because they should be.
Quebec French Terminology (Formal vous)
Aria uses Quebec French — the formal "vous", local terminology like courriel and clavardage — not translated European French that sounds foreign to Montreal customers.
Supports 30+ Languages
Beyond English and French, Aria can serve callers in Spanish, Mandarin, Arabic, and 30+ other languages — future-proofing your business as Montreal's population grows.
Responds Naturally in English & French
“Bonjour, je voudrais prendre rendez-vous”“Hi, do you have availability?”“Est-ce que vous offrez ce service?”“Can I speak to someone in French?”“Quel est votre horaire?”
EN · FR
Quebec French, not translated French
Aria uses the formal vous, local terminology like courriel, clavardage and témoins, and respects Bill 96 expectations — so Montreal and Quebec callers feel served, not subtitled.
03 · Built for Canada

Built for Bill 96 and Loi 25

Hosted on Canadian infrastructure, fully bilingual on every plan, and ready for the language and privacy obligations Quebec businesses are held to in 2026.

“Our firm serves both anglophone and francophone clients in Montreal. Aria handles both seamlessly — and we haven't had a single complaint about language since we launched.”
— David L., Montreal Law Firm, Beta User
04 · The math

The ROI Is Clear

A bilingual receptionist in Montreal commands a $800–1,500/month premium over a unilingual hire. Aria includes full bilingual support at no extra cost — saving you $1,500/month.

$1,500/mo
saved on bilingual staffing premium
Bilingual at no extra cost on every plan
05 · How fast

Get Started in Minutes

01
Share your business details
Tell us your services, hours, and how you want calls handled. We do the rest.
02
We train Aria
Aria learns your business in both languages — services, pricing, booking flow, and local Quebec terminology.
03
Serve every caller fluently
Forward your calls to Aria and serve every English and French caller professionally, 24/7.
06 · Common questions

Real questions, real answers.

Canada is officially bilingual, and Quebec's Bill 96 strengthens French language requirements for businesses. Serving customers in both English and French is not just good customer service — it is a legal and competitive necessity, especially for businesses operating in Quebec or serving Quebec customers.
Yes. Aria detects the caller's language within the first few words and responds naturally in that language. There are no menu prompts asking callers to select a language, no transfers to a different line, and no delays. The switch is instant and seamless.
Bilingual receptionists in Montreal command a $800-1,500/month salary premium over unilingual hires. Aria includes full bilingual support at no extra cost on every plan starting at $59 CAD/month. Plus, Aria handles unlimited simultaneous calls and works 24/7 — something no single employee can do.
Not with Aria. Traditional answering services charge per-language surcharges for French support. Aria includes full English and French support on every plan at no additional cost. Every caller is served in their preferred language without any price difference.
Aria uses Quebec French — the formal vous, local terminology like courriel instead of email and clavardage instead of chat. This matters because European French can sound foreign and impersonal to Montreal and Quebec customers.

Bilingual Answering, Zero Extra Cost

Start your free trial and be live in a few minutes. No credit card required.

07 · Keep exploring

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03
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