Bilingual Answering

Bilingual Answering Service — English & French

Serve every customer in their language.

For many businesses, bilingual service isn't optional. Aria auto-detects language and responds naturally in English and French — no per-language fees, no awkward transfers.

No setup feeLive in a few minutesAuto Language Detection
Per-language fees
$0
Every Aria plan includes full French and English at no extra cost. One bill, two languages, zero awkward transfers.
01 · The reality

The Bilingual Business Problem

Language Requirements Are Real
In many markets, businesses must be able to communicate with customers in French — and serving people in their own language is simply good business.
Bilingual Staff Costs 20–30% More
Hiring bilingual receptionists commands a significant salary premium. For a small business, that surcharge adds up to thousands of dollars a year.
Traditional Services Charge Per Language
Most answering services treat French as an add-on — billing extra per minute or per language tier. Your bilingual callers shouldn't cost you more.
Awkward Language Transfers Lose Customers
"Please hold while I transfer you to our French line" is a dead end. Callers hang up and your competitor answers in their language on the first try.
02 · How Aria helps

What Aria Does for Your Business

Auto-Detects Caller Language
Aria listens to the first few words and instantly switches to the caller's language — no menu prompts, no transfers, no friction.
No Per-Language Surcharges
Every Aria plan includes full bilingual support at no extra cost. English calls and French calls are treated exactly the same — because they should be.
Natural French Terminology (Formal vous)
Aria uses natural French — the formal "vous", everyday terminology like courriel and clavardage — not stiff, translated French that sounds foreign to your customers.
Supports 30+ Languages
Beyond English and French, Aria can serve callers in Spanish, Mandarin, Arabic, and 30+ other languages — future-proofing your business as your community grows.
Responds Naturally in English & French
“Bonjour, je voudrais prendre rendez-vous”“Hi, do you have availability?”“Est-ce que vous offrez ce service?”“Can I speak to someone in French?”“Quel est votre horaire?”
EN · FR
Natural French, not translated French
Aria uses the formal vous, everyday terminology like courriel, clavardage and témoins — so French-speaking callers feel served, not subtitled.
See it live

Watch Aria book a real appointment

This is the real Aria chat widget on a business site — answering questions and booking the appointment automatically. No staff. No missed calls.

  • Answers instantly, 24/7
  • Trained on your prices, hours & policies
  • Books the appointment for you
Real product · recorded live
03 · Built for Canada

Built for bilingual service

Fully bilingual on every plan, and ready for the language and privacy obligations businesses are held to in 2026.

“Our firm serves both anglophone and francophone clients in Montreal. Aria handles both seamlessly — and we haven't had a single complaint about language since we launched.”
— David L., Montreal Law Firm, Beta User
04 · The math

The ROI Is Clear

A bilingual receptionist commands a $800–1,500/month premium over a unilingual hire. Aria includes full bilingual support at no extra cost — saving you $1,500/month.

$1,500/mo
saved on bilingual staffing premium
Bilingual at no extra cost on every plan
05 · How fast

Get Started in Minutes

01
Share your business details
Tell us your services, hours, and how you want calls handled. We do the rest.
02
We train Aria
Aria learns your business in both languages — services, pricing, booking flow, and local terminology.
03
Serve every caller fluently
Forward your calls to Aria and serve every English and French caller professionally, 24/7.
06 · Common questions

Real questions, real answers.

Many markets are bilingual, and some have French language requirements for businesses. Serving customers in both English and French is not just good customer service — it is a legal and competitive necessity for businesses serving French-speaking customers.
Yes. Aria detects the caller's language within the first few words and responds naturally in that language. There are no menu prompts asking callers to select a language, no transfers to a different line, and no delays. The switch is instant and seamless.
Bilingual receptionists command a $800-1,500/month salary premium over unilingual hires. Aria includes full bilingual support at no extra cost on every plan starting at $59/month. Plus, Aria handles unlimited simultaneous calls and works 24/7 — something no single employee can do.
Not with Aria. Traditional answering services charge per-language surcharges for French support. Aria includes full English and French support on every plan at no additional cost. Every caller is served in their preferred language without any price difference.
Aria uses natural, conversational French — the formal vous, everyday terminology like courriel instead of email and clavardage instead of chat. This matters because stiff, translated French can sound foreign and impersonal to French-speaking customers.

Bilingual Answering, Zero Extra Cost

Start your free trial and be live in a few minutes. No credit card required.

07 · Keep exploring

Related Services

01
AI Receptionist
AI-powered receptionist trained on your business.
02
Small Business Answering
Affordable phone coverage built for small businesses.
03
Virtual Receptionist
Professional call handling at a fraction of the cost.