The 604 area code serves Vancouver, Burnaby, Richmond and Surrey in British Columbia, on Pacific Time. Here's the full rundown — and how Aria answers every 604 call for your business, day and night.
The 604 area code covers Metro Vancouver and the broader Lower Mainland of British Columbia, serving major cities including Vancouver, Burnaby, Richmond, and Surrey. As one of Canada's most recognizable area codes, 604 has been in continuous use since the original North American Numbering Plan. Due to the region's population growth, three overlay codes — 778, 236, and 672 — now share the same geographic territory, meaning new numbers in the same cities may carry any of these four codes.
Businesses operating in the 604 area code work on Pacific Time, which runs UTC−8 in winter and UTC−7 during daylight saving. That means customers call outside business hours more often than you might expect — early mornings before the office opens, evenings after staff go home, and weekends. For service-based businesses in Vancouver, Burnaby, Richmond, or Surrey, a missed call is a missed opportunity. Having every inbound call answered around the clock keeps your pipeline full regardless of when a customer decides to reach out.
Aria is an AI receptionist that picks up every call to your business in Vancouver — answering questions, booking appointments and capturing leads while you work. It sounds natural, knows your business, and works around the clock on Pacific Time.
Customers across British Columbia instinctively trust a local number. A 604 number signals that your business is rooted in the community — not a distant call centre. For small businesses in Metro Vancouver competing for neighbourhood clients, that familiarity encourages people to call in the first place and makes them more comfortable booking an appointment or leaving a message.
Acquiring a 604 number is straightforward through most Canadian VoIP providers or your existing phone carrier. Once you have the number, you can forward all incoming calls to Aria, which answers 24 hours a day, seven days a week in both English and French. Aria greets callers, books appointments directly into your calendar, and captures lead details so no call ever goes unanswered.
The 604 area code is located in British Columbia, Canada. It serves Metro Vancouver and the surrounding Lower Mainland region, making it one of the most widely recognized Canadian area codes.
The 604 area code serves Vancouver, Burnaby, Richmond, Surrey, and many other communities throughout the Lower Mainland of British Columbia. The overlay codes 778, 236, and 672 cover the same cities and are assigned to newer numbers in the same region.
The 604 area code operates on Pacific Time, which is UTC−8 during standard time and UTC−7 during daylight saving time. British Columbia observes daylight saving time in line with most of the rest of Canada.
Yes. Canadian VoIP providers and traditional phone carriers offer 604 numbers for businesses. You can port an existing number or purchase a new one, then configure call forwarding so that a service like Aria answers every call on your behalf, any time of day.
No. Vancouver and the rest of Metro Vancouver are served by four overlapping area codes: 604, 778, 236, and 672. All four codes reach the same geographic area, so callers and businesses may have numbers with any of these prefixes.
When a customer dials your 604 number, the call is forwarded to Aria, which picks up immediately in either English or French depending on the caller's preference. Aria acts as a live receptionist — greeting callers professionally, answering common questions, scheduling appointments, and recording lead information — 24 hours a day, seven days a week.
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